3/31/2023 0 Comments South east woodworking supplies![]() Instead of apologising for any confusion I was just told I should send the mask back at my expense and pay for postage a third time to have the mask replaced.īasically terrible communication, could’ve gotten the product cheaper elsewhere if it wasn’t for the sneaky postage charge. When I complained about the sneaky $13 fee which was charged to my credit card (not listed anywhere on the payment page) I was told that instead of just ticking the terms and condition page I should’ve read all the fine print because this is where they hide the shipping fees which get charged to your card after the payment page. ![]() Then the checkout page says shipping was $0.00 which is very misleading. When I questioned why I didn’t get the mask colour which was advertised I was told it was because I didn’t tell them I wanted the colour from the only photo on the site. Bought a dust mask online, photo in the description was a black/grey mask so I assumed that was what I was getting. ![]() Terrible communication and customer service. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |